Choosing a 3PL
Once you’ve made the decision to outsource your logistics
functions, finding and choosing a third-party logistics provider (3PL) is the
next step. First of all, what is a 3PL? A 3PL is a company that provides
logistics or fulfilment services to other companies. A 3PL is responsible for
looking after a portion of, if not all of your supply chain, ensuring your
products complete their journey.
Selecting a 3PL can be tricky, particularly in today’s
competitive economy. Whilst cost is an essential part of the selection process,
there are other important considerations that need to be taken into account.
Like-Minded Business
It is important to look for similar business values and
morals. Your chosen 3PL will become an extension of your business and can often
be customer or client facing as a representation of your business.
Detail
Providing all of the details to your 3PL is very important. Documentation
your exact requirements through a Request for Information (RFI) will allow the
3PL to accurately determine whether or not they will be able to handle your
goods and importantly, accurately be able to quote.
Processes
It is important to outline a clear process from the outset.
Defining expectations and working together on a clear process will reduce any
potential strain on the relationship. Both your business and your 3PL need to
be operating towards the same goals.
Stability
Imagine 6 months down the track, everything is going well
and your company is growing, partly a result of your relationship with your
3PL. What happens if overnight your 3PL goes out of business? It is important
to do your due diligence and to take the time to learn about your 3PL, their
history and their future goals.
Flexibility
Can your 3PL cope with the everyday changes that may affect
your business. Can they handle it if your company doubles or triples in size
rapidly? Equally, will they stick around if growth is not as attractive as what
was forecast? It is important to look
ahead and cover your bases.
One Stop Shop?
Does your 3PL offer freight forwarding, customs clearance or
any other value added services that will benefit your business. Utilising the
one 3PL for each of these services can be very beneficial as they will oversee
the entire supply chain, which should result in efficient and cost effective
service.
Always be prepared to ask a lot of questions and ensure that
a 3PL is the right fit for your business. This can be an invaluable step for
business growth and is one worth every consideration.
You can find out more about BTi Logistics 3PL services here - www.btilogistics.com.au